Privacy

We are committed to safeguarding the privacy of our website visitors. Please read the following to learn more about our privacy policy.

By accessing our website at www.planetpro.com, including all related pages and any subscription based features or services offered by PlanetPro, you are accepting the practices outlined in this statement.

What information do we collect?

We may collect, store and use the following kinds of personal data:

1. Information about your visits to and use of our website pages or landing pages
2. Information about any transactions carried out between you and us, on or in relation to our website, including information relating to any purchases you make of our services
3. Information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications

We may collect, store and use non-personal data about your visits to and use of our website.

This statement does not apply to the practices of third parties that PlanetPro does not own or control, or to individuals that PlanetPro does not employ or manage. [I deleted this section b/c we don’t conduct transactions online nor do we ever intend to. If you know that the best practice is to include it regardless, let me know and we can keep it included]

Information about website visits

We may collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views.  We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes.

We use cookies on this website.  A cookie is a text file sent by a web server to a web browser, and stored by the browser.  The text file is then sent back to the server each time the browser requests a page from the server.  This enables the web server to identify and track the web browser.

We may send a cookie that may be stored on your browser on your computer’s hard drive.  We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes.  We may also use that information to recognize your computer when you visit our website, and to personalize our website for you.

We may use anonymous cookies to record non-personal information such as website activity, date and time of visit, and domain type.

Many companies offer programs that help you to visit websites anonymously. While we will not be able to provide you with a personalized experience if we cannot recognize you, we want you to be aware that these programs are available.

Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to:

1. Improve your browsing experience by personalizing the website
2. Send information to you that may be of interest to you by post or by email or similar technology
3. Send you marketing communications relating to our business. We neither rent nor sell your personal information to anyone.
4. Provide other companies with statistical information about our users.  This information will not be used to identify any individual user.

We may receive a confirmation when you open an email from PlanetPro if your computer supports this type of program.  You can opt out of being contacted by us by choosing to unsubscribe from all communications.

If a user elects to use our referral features for informing a friend about our site or service, we ask them for the friend’s name and email address. We will automatically send the friend an email on behalf of the user who made the referral, inviting such friend to visit the site.

For purposes such as improving personalization of our service, we may receive information about you from other sources and add it to our account information.

Information about our clients and visitors is an integral part of our business. We neither rent nor sell your personal information to anyone. We share your personal information only with entities that are controlled by or under common control of PlanetPro, and as described below:

1. Affiliated Business We Do Not Control:  We are affiliated or partnered with a variety of businesses and work closely with them. In certain situations, these businesses operate within our services or through our site.  In other situations, PlanetPro markets or sells products or services jointly with affiliated businesses.
2. Agents:  We employ other companies and people to perform tasks on our behalf and may need to share your information with them to provide services to you. Examples may include removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. We may also provide your personal information to agents who will use it to verify aggregate usage data that we provide to our partners. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.
3. Business Transfers:  In some cases, we may choose to buy or sell assets or businesses. In these types of transactions, customer information is typically one of the business assets that is transferred. Moreover, if PlanetPro, or substantially all of its assets, were acquired, customer information would be one of the assets that is transferred.

Your Choices

You can always choose not to disclose information, even though it may be needed to take advantage of certain PlanetPro features and services.

You are able to add or update certain information.  If you feel that any personal information that has been collected and stored by us might be wrong, please notify us at support@planetpro.com.  When you update information, however, we may maintain a copy of the unrevised information in our records. If you would like for us to remove you from our systems, you can unsubscribe from all communications.

The “help” portion of the toolbar on most browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies. Please note, however, that if you do not enable cookies, you will not be able to take advantage of some of our features.

Other disclosures

In addition to the disclosure reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

1. To the extent that we are required to do so by law
2. To enforce or apply our conditions of use and other agreements
3. To protect the rights, property, or safety of PlanetPro, our employees, our users, or others
4. In connection with any legal proceedings or prospective legal proceedings
5. To establish, exercise or defend our legal rights, including providing information to others for the purposes of fraud prevention and reducing credit risk.

Security of your personal data

We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information.  Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

We will store all the personal information you provide on our secure servers. Only employees who need visitor/client information to perform a specific job are granted access to it. All of our employees are kept up to date on our privacy and security practices.

You are responsible for keeping your passwords confidential.  We will not ask you for your passwords.

Third party websites

Our website may permit you to link to other websites on the internet, and other websites may contain links to our website. These other websites are not under PlanetPro control, and such links do not constitute an endorsement by PlanetPro of those other websites or the services offered through them.

The privacy and security practices of websites linked to or from the PlanetPro site are not covered by this Privacy Statement, and PlanetPro is not responsible for the privacy or security practices or the content of such websites.

Safe harbor

PlanetPro complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland.  PlanetPro has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.  To learn more about the Safe Harbor program, and to view our certification, please visit http://export.gov/safeharbor/.

Policy amendments

Use of information we collect is subject to the Privacy Policy in effect at the time such information is used.  We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to be sure you are comfortable with the changes.

Conditions of Use

If you decide to visit the PlanetPro website, your visit and any possible dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of California law.

Questions or Concerns

If you have any questions about this privacy policy or our treatment of your personal data, please email us legal@planetpro.com or write by mail at PlanetPro, Inc.; 2410 Camino Ramon, Suite 275; San Ramon, CA  94583.

Your privacy is important to us and we will make every effort to resolve your concerns.

Effective Date

This Privacy Policy is effective May 9, 2013.